What
is eRaffle.com?
eRaffle.com is an international marketing
company that raffles, or eRaffles, products and services
to and for eRaffle members, businesses and charities.
eRaffle members may receive free tickets or purchase tickets,
with the eRaffle.com platform randomly selecting winners
at the time of the drawings.
eRaffle.com is the final authority for approving and conducting eRaffle campaigns. Those who wish to eRaffle are subject to any and all conditions and limitations.
eRaffle campaigns are executed on behalf of the petitioning eRaffle member, business or charity, with the member as the beneficiary of any eRaffle.com service and proprietary knowledge.
eRaffle.com has three main purposes as an international marketing and advertising website
:
- to increase the exposure of local, national and
global businesses
- to provide members a service whereby items are
eRaffled for market value
- to raise funds for charities and philanthropic
causes worldwide
What
is an eRaffle?
An eRaffle is the raffle of a product
or service on eRaffle.com, by eRaffle.com, to eRaffle
members. There are Free eRaffles and Benefactor (“paid”)
eRaffles. Free eRaffles allow members to receive free
tickets and Benefactor eRaffles allow members to buy
tickets for eRaffled items.
Raffles are widely accepted in western culture and around
the world. Churches, schools and charities use raffles
to raise money and awareness, while businesses use raffles
to attract potential customers.
eRaffle.com offers the excitement of either creating or
winning eRaffles. .
How do I become a member?
Simply register. It is free to sign up.
I
am a new eRaffle member. What should I do now?
- Become familiar with eRaffle.com and your “My
eRaffle” account.
- Fund your account.
- Get tickets for things you want to win.
- Spread the word about eRaffle.com.
What
payment methods are accepted by eRaffle.com?
eRaffle.com uses clickandbuy.com as a payment processor.
Clickandbuy accepts credit cards, bank wires, checks,
and other forms of payment.
How
do I fund my eRaffle account?
To fund your account, go to "My eRaffle" and click the "Fund My eRaffle Account" tab.
Please note, payment processors charge a fee to process
transactions. When you load funds into your eRaffle account,
these fees will be deducted from your total deposit. For
example, if you add $100.00 into your eRaffle account
and the processor deducts $4.50, $95.50 will be deposited.
Why
does eRaffle.com use third parties to process payment
transactions?
eRaffle.com made a strategic decision to partner with
companies that specialize in financial transactions.
These relationships allow eRaffle.com to save time and
money, as well as focus on its mission - eRaffling products
and services to and for eRaffle members.
I deposited funds into my eRaffle account with a credit
card. Why was a percentage deducted?
eRaffle.com is assessed a fee to process and receive
your funds. For deposits into your eRaffle account only,
this fee is deducted.
As an example, if you place $100.00 into your eRaffle
account, and the financial processor charges 4.5%, the
cost of $4.50 will be deducted and $95.50 will be added
to your account.
What
is the eRaffle.com refund policy?
You may cancel your eRaffle membership at any time.
You have three days from the time you become a member
to receive a full refund of any membership fee paid.
If you close your account, any remaining funds in your
eRaffle account will be returned, less any processing
fees.
Who is an eRaffler?
An eRaffler is the person or business using eRaffle.com
to request that a product or service be eRaffled.
Who may become a member of eRaffle.com?
Those who are 13 years or older may become a member.
How
does eRaffle.com communicate with its members?
eRaffle.com communicates with its members through
the eRaffle Message Board and by email.
Why must I use accurate information during registration?
Accurate information helps to validate the
identity of winners. If you win an item that must be
shipped, it will be sent to the address provided during
registration. Furthermore, eRaffle members who win major
items must be verified before delivery.
For example, if a member wins a new car, but cannot be
identified and verified according to information offered
during registration, the winner will not receive the car.
eRaffle.com does not allow phantom members or multiple
accounts.
What is the eRaffle Survey?
This survey allows you to indicate your interests.
When an eRaffle campaign is posted that matches your
interests, you may receive notification.
What
is a "Free eRaffle?"
A Free eRaffle is a campaign that is created
by eRaffle members or Merchants eRaffling an item for
which the tickets are free. eRaffle members may only
receive one ticket for each Free eRaffle campaign.
A Free eRaffle is a campaign that allows
general members to eRaffle items for free, with an unlimited
number of tickets available until the drawing date.
The Free eRaffle campaign allows businesses
to eRaffle products or services for free by offering
a limited number of tickets.
What
is a Benefactor ("Paid") eRaffle?"
A Benefactor eRaffle is a campaign created
by eRaffle members or businesses eRaffling an item on
behalf of a charity. eRaffle.com may sell an unlimited
number of tickets or a limited number of tickets. Once
the drawing is held and the winner receives the item,
the eRaffler would receive funds, if any, for the market
value of the item.
eRaffle members are limited to purchasing
no more than 20 tickets for any given Benefactor campaign.
What happens if a minimum number of tickets is not received for an eRaffle campaign?
If the minimum number of tickets is not met,
the eRaffler will receive notification before the scheduled
drawing date. After the drawing date expires, the eRaffler
may extend the date of the drawing, cancel the eRaffle,
or draw a winner from among the eRaffle members who
received tickets.
If the eRaffler does not make a decision from the three
options, eRaffle.com will suspend the campaign. The eRaffler
has 15 days from the date of the suspension to complete
the campaign. After 15 days, the eRaffle campaign will
be cancelled. In the event that an eRaffle campaign is
cancelled, members who purchased tickets will receive
a full refund.
What is an eRaffle Business Account?
An eRaffle Business Account is an upgrade from
a general eRaffle membership, allowing businesses to
eRaffle and sell products and services. A business account
may not be opened until a personal eRaffle account is
established. The cost of a business account is $297.95
annually.
To create a business account, go to “My eRaffle”
and click on the “Open an eRaffle Business Account”
link located near the top right of the page.
Please note, you will create a different eRaffle ID
for your business account, but you will use the same
password used for your personal account. For example,
with the personal eRaffle ID "Fred" and a
password of “123456,” the eRaffle business
ID of "Beeswax” will use the “123456”
password.
When you sign in as “Fred” or “Beeswax,”
you will view the same account. However, there are several
pages and features that are unique to the business account
which may be viewed only when logged in with the business
account.
An eRaffle Merchant must post Free eRaffles under the
business account. Products and services for a business
may not be eRaffled under a personal account. When an
“eRaffle Merchant” posts eRaffles with a
business account, the “eRaffle Merchant”
logo will be posted on the eRaffle campaign.
Why does an eRaffle Business Account have a different
eRaffle ID?
An eRaffle Business Account has a different
eRaffle ID to allow the owner to keep his business identity
separate from his personal account. It ensures greater
privacy.
What are the benefits of an eRaffle Business Account?
An eRaffle Business Account allows a business
to have a true “internet presence” on eRaffle.com
without the time, cost and knowledge required to operate
a website. And businesses with a website may import
that very website directly into an eRaffle campaign.
Both options increase a company’s visibility.
An eRaffle business may also market and sell directly
to eRaffle members using the eRaffle website and the
self-contained eRaffle commerce system. For example,
a business may sell directly to eRaffle members without
the need for a third party payment processor. In essence,
as an eRaffle Merchant, you have your own store.
When an eRaffle member purchased a product from my business
account, I did not receive the full amount. Why?
A 1% fee is retained by eRaffle.com. This 1%
is used to facilitate the site’s ability to allow
businesses to sell to eRaffle members.
I
am an eRaffle Merchant, may I limit who receives free
tickets for an eRaffle campaign?
Yes. A business may target its product or service
to a specific market. If you sell pizzas, limit the
free tickets to eRaffle members in your market. Otherwise,
eRaffle campaigns should be open to all eRaffle members.
eRaffle.com enables businesses to access a worldwide
and captive market.
What
is the cost for an eRaffle Merchant to create a free
eRaffle campaign?
It costs $5.00 and a penny a ticket to create
a Free eRaffle campaign. For example, if you wish to
offer 1,000 free tickets, the cost of the campaign is
$15.00, $5.00 to post the eRaffle campaign and $10.00
for the 1,000 tickets. When you compare this cost to
conventional advertising methods, the savings and benefits
are tremendous.
May
a business limit the number of tickets available for
a free eRaffle?
Yes. Limiting the number of tickets has the
benefit of minimizing the cost of the campaign while
creating excitement with limited chances to win.
What
is the cost for a business to create a Benefactor eRaffle
campaign?
A business pays $5.00 to create a Benefactor
eRaffle campaign.
How
do I get funds out of My eRaffle Account?
You may transfer funds from your eRaffle account
to a currency account, such as clickandbuy, e-gold,
paypal, etc. You must verify that eRaffle has a relationship
with the provider you use. You may also elect to receive
a check or have a wire sent to your bank of choice,
less any fees for this service.
What
is the eRaffle.com Privacy Policy?
eRaffle.com has a strict Privacy Policy. eRaffle.com
will not share your information with anyone. Please
refer to the Privacy Policy for more information.
How do I create an eRaffle campaign?
Go to "My eRaffle" and click on "Create
an eRaffle Campaign." Complete this easy process
and submit.
May
an eRaffler select a charity to benefit from a Benefactor
campaign?
Yes. However, the charity must be approved
by eRaffle.com. A charity may apply to become a beneficiary
of the fundraising efforts offered by eRaffle.com by
completing a simple application.
The
purchase price of a ticket was returned to my account.
Why?
An eRaffle campaign was cancelled.
Am
I eligible to win my own eRaffle campaign?
No. You are not permitted to receive tickets
from your own eRaffle campaigns.
I do not have documentation for the market value of
an item being eRaffled. Is this a problem?
Not necessarily. If you cannot document the
value of an item, offer a statement as to how you determined
the market value. The intention of asking for documentation
is to prevent the inflation of the value of an item
being eRaffled.
eRaffle members are able to comment
directly to an eRaffler about the market value and the
eRaffle forum is available to comment directly about
any inflation of market values. Be honest.
It is best to be honest about the market value of an
item before posting an eRaffle campaign. eRaffle.com
will scrutinize values and may cancel eRaffle campaigns
that compromise the integrity of eRaffle.com or in potentially
harm eRaffle members.
I
won an eRaffle. What should I do?
Go to “My eRaffle” and click “My
eRaffle Tickets” and click “Won.”
Be sure to read the “What’s Next?”
link on the right. Communicate with the eRaffler and
coordinate the receipt of the eRaffled item. Once you
receive the item, be sure to rate the eRaffler.
The
eRaffle category list does not have an entry for an
item or service. What should I do?
Contact support@eraffle.com and request that
an addition be made to the category list.
What items or services are prohibited from being eRaffled?
eRaffle.com, while it will prohibit products
and services that are immoral and illegal, will make
every attempt to foster a “free trade” policy.
eRaffle reserves the absolute right to suspend or cancel
any eRaffle that poses harm to eRaffle.com, its members
or anyone in general. Cancelled eRaffles will result
in all funds being returned to members who purchased
tickets.
Please keep in mind that eRaffle.com is a family-oriented
site, and members may be as young as 13..
There are a number of items that are prohibited on eRaffle.com.
As a general rule, members should check for any restrictions
that would prohibit the shipment of an item from its
country of origin. For example, if you have an item
that is protected for any reason, and it is unlawful
to ship that item out of the state or country of origin,
it is not permitted on eRaffle.com.
Secondly, you must be sure that you are able to receive
an item. It may be that your country prohibits certain
items from being shipped into your jurisdiction. As
a winner, you must be certain that an item may be shipped
into your country.
Any item that is posted on eRaffle.com that violates
the prohibited items list may result in:
- eRaffle cancellation
- restrictions on account and/or privileges
- account suspension
- forfeiture of fees
- adverse rating or review
Prohibited Items:
- Alcohol
- Firearms
- Adult Material
- Credit Cards
- Drugs and Drug Paraphernalia
- Items from the following countries: Iran, Syria,
Cuba, North Korea
- Human Parts and Remains
- Educational Items promoting illicit or illegal behavior
or activity
- Intellectual property or proprietary information
What is the best way to handle the shipment of an item?
eRaffle.com will pay for the shipment of any
item that is eRaffled as a Benefactor campaign, unless
the item is not able to be shipped because of weight,
size, etc. Under My eRaffle, the "Create an eRaffle
Campaign" function provides for entering the weight
of the item, which will automatically calculate the
shipment of the item to the furthest or most costly
destination, ensuring that the shipping fee will be
covered.
If an eRaffler restricts the item to a local area or
region because of the size of the item, the eRaffler
should state that the winner must secure the item. In
such cases, the eRaffler should state any instructions.
For example, the eRaffler should stipulate the deadline
and any time period for receiving the item, to include
days and times of availability.
eRaffle.com will not pay for the shipment of items
from Free eRaffle campaigns. The eRaffler must pay for
the shipping or state clearly that the winner must pay
for the shipping or secure the item directly.
Businesses using the Free eRaffle campaigns should
explain shipping concerns within the “Shipping
Instructions” box or within the eRaffle description.
For example, the eRaffler may require that the winner
bring his ticket to the place of business to receive
the item on Monday, Wednesday or Thursday, and within
30 days of winning the eRaffle.
How
is the eRaffle ticket price determined for a Benefactor
campaign?
eRaffle ticket prices are determined by the
market value of the product or service being eRaffled.
Once the market value is entered, a program will calculate
a ticket price. However, that ticket price may be changed
by eRaffle.com.
Why
are the terms of posting an eRaffle campaign strict?
The terms for posting an eRaffle campaign are
designed to protect the interests of eRaffle members
and the integrity of eRaffle.com. eRaffle.com will not
compromise on its strict standards. eRaffle.com will
ensure that the eRaffle experience is healthy and honest.
Do
I need to upload pictures of an item or a service?
No. However, uploading pictures is ideal and
very effective.
May
I choose a charity to benefit from my eRaffle campaign?
Yes. eRaffle encourages members to promote
the causes of charities. Please encourage a charity
to register with eRaffle.com. Once approved, that charity
will be eligible to receive funds from campaigns created
by an eRaffle member.
What
is aheavenlyloan.com?
aheavenlyloan.com is the philanthropic cause
that is the recipient of funds from eRaffle.com. It
is a cause committed to providing interest free loans
to those in need. To learn more, visit aheavenlyloan.com.
I
did not receive my funds immediately after an eRaffle
campaign was completed. Why?
eRaffle.com has a strict policy that the winner
of an eRaffle must confirm receipt of the item before
funds are released. If a winner does not confirm receipt,
the eRaffler will not receive the funds. Since most
items from paid eRaffles may be shipped by eRaffle.com,
the items will be tracked easily. If the winner does
not confirm receipt and ignores repeated inquiries,
eRaffle will make a determination to release the funds.
eRaffle.com will prevent fraudulent use of the eRaffle
platform.
If a winner is responsible for picking
up an item, the eRaffler should get a signed confirmation
that the item was received. Furthermore, the eRaffler
should encourage the winner to confirm receipt on eRaffle.com.
Once the confirmation is made by the winner, the funds
will be released to the eRaffler.
What
should I do if I suspect fraud?
Please report any fraud or perceived fraud
to eRaffle.com immediately. Send a message to fraud@eraffle.com.
Please be very specific as to what you believe is fraudulent.
I would like to cancel an eRaffle campaign. Is this
possible?
Yes. Even though the eRaffle campaign represents
a legally binding agreement between eRaffle.com and
the eRaffler, one may cancel an eRaffle campaign. However,
you should understand that cancelled eRaffle campaigns
will be noted on your account. Cancellations will be
a reason for other eRaffle members to view your eRaffle
campaigns with concern.
What
is the eRaffle Message Board?
The eRaffle Message Board is an internal means
of communicating with other eRaffle members and eRaffle.com.
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